Terms of Service

Effective August 1, 2025
 
Link Transit (“City of Burlington”, “we”, “our”, “Agency” or “Link Transit”) welcomes you (the “User” or “you”) to our website(s) at https://www.linktransit.org/ and to our downloadable mobile Website and Application (the “Website and App”) and related public transportation information and payment services (collectively referred to as the “Service”, as further detailed below).
 
By entering, connecting to, accessing or using the Service, you acknowledge that you have read and understood the following terms and conditions,  including  the  terms  of  our  Privacy  Policy  available at www.linktransit.org (collectively, the “Terms”) and you agree to be bound by them and to comply with all Website and Applicable laws and regulations regarding your use of the Service and you acknowledge that these Terms constitute a binding and enforceable legal contract between City of Burlington and you. These Terms of Service are a legally binding contract between you and City of Burlington regarding your use of the Service.
 
IF YOU DO NOT AGREE TO THESE TERMS, PLEASE DO NOT, CONNECT, ACCESS, DOWNLOAD, OR USE THE SERVICE IN ANY MANNER.
 
By acceptance of the Terms, you represent that any and all information you provide us through the Service is true and accurate. The provision of any false or fraudulent information is strictly prohibited.
 
You further consent to receive communications from us electronically. We may communicate with you a variety of ways, such as by e-mail, in-Website and App push notifications, or by notices and messages on the Website and App. You may revoke your consent to any individually targeted communications at any time.
 
1.        City of Burlington Mobile Website and Application Service
PLEASE NOTE: The Website and App and the site make use of detailed location and route information, including in the form of GPS signals and other information sent by your mobile device on which the service is activated. Certain Ain features of the Service cannot be provided without this technology. These features of the Website and App are provided by Token Transit Inc., Québec Inc, Moovit Inc, Via Mobility, LLC (App Provider) on behalf of City of Burlington and further details are available on their websites.
 
City of Burlington provides Users with a mobile Website and Application platform and web services enabling Users to plan and optimize public transportation trips. This includes providing Users with public transit related information, including live, offline and online map information, line and station views, routing, live arrivals and departures, estimated times of arrival and service alerts. It also includes relevant information including location of transit stops, name of transit agency, timetable and frequency of transit routes, delivers transit-related alerts and User advisories, as well as information regarding points of interest in the vicinity. The Website and App further offers a dedicated platform for contribution of transit related data and information, including real-time and other user generated crowd sourced data and information, as well as data from other transit related Services and other alternative transportation methods, all in order to assist Users to plan and optimize transportation trips. (collectively, the “Public Transit Information”).
 
The Website and App also integrates, provides and collaborates with third party providers to provide, additional transit and transit-related services, such as, but not limited to, on-demand transit services such as taxi-ride platforms and service providers, public bike-sharing services, car-on- demand rental services and related payment services. As part of the Public Transit Information City of Burlington also delivers to Users information about such third party transit-related services. City of Burlington continuously updates its Service with new offerings of new transportation means and transit related services and features, some of which may be experimental and/or offered in limited locations.
 
Your use of the additional transit and transit-related services, including on- demand transit services is subject to the terms of use of the third parties how provide such services.
 
2.        Accounts
You must create an account with the Website and App (“User Account”). Creating a User Account is not necessary for the use of City of Burlington’s Mobile Website and Application Services, except that it might be required to enjoy specific features of the City of Burlington Mobile Website and Application Services.
Creating a User Account will allow you to add and retrieve (e.g. when downloading the Website and Application on a different device) the following information: home address, work address or other favorite destinations, public transportation lines and stations and/or routes you may have saved, data reports provided by you as part of your User Content (as defined below), your in-Website and App settings, your rank and user profile (“User Information”). City of Burlington’s collection and use of your User Information as well as additional information about your travel habits which App Provider may collect, as set forth and subject to the App Provider’s Privacy Notice on their websites.
 
A User Account will also allow you to add payment information for the purchase of fares, discussed in detail below. Payment information collected will only be used for the processing of your payment and will not be shared with any third parties for other uses.
You are solely responsible for maintaining the confidentiality of your Account. You agree to accept responsibility for all activities that occur under your Account. You are required to create a password for your User Account and if you have reason to believe that your User Account is no longer secure, then you must immediately notify the App Provider.
 
3.        Eligibility
You must be at least 10 years of age to use the Service. By agreeing to these Terms, you represent and warrant to us: (i) that you are at least 10 years of age; and (ii) if the User of the Services is under the age of 10 or is under the age of legal eligibility and capacity in the jurisdiction Website and Applicable to such User you hereby confirm that you are the legal guardian of the User and both you and the User have read and agreed to these Terms and Website and Approved of the User’s continued use of the Service subject to these Terms; (iii) that you have not previously been suspended or removed from the Service; and (iii) that your use of the Service is in compliance with any and all Website and Applicable laws and regulations.
 
If you are using the Service on behalf of an entity, organization, or company, you represent and warrant that you have the authority to bind such organization to these Terms and you agree to be bound by these Terms on behalf of such organization.
 
4.        Using the Website and App to Purchase Fares
The Service allows you to purchase transit tickets which are listed and described in the Website and App (the “Ticket(s)”). Creating an account and accessing some of the features of the Services are free; you will only be charged the price of the Ticket when you buy Tickets through the Service. Additional Ticket terms may Website and Apply. Tickets may expire after a certain period of time, as noted when purchasing Tickets and/or on the Agency’s website.
 
Discounted or Priority Rider Fare. When you purchase a discounted or priority rider ticket on the Website and App you must confirm eligibility. For more  information  on  discounted  and  priority  rider  fares  please see: www.linktransit.org
 

5.        Billing
When you purchase a Ticket through the Services, you will pay the amount of the Ticket as presented to you. Your payment is processed at the time you make your purchase. We reserve the right to change the permitted methods of payment (“Payment Method”), including without limitation, the credit cards that may be used with the Services, at any time. If complete payment is not received and verified at the time of your Purchase, your order will be cancelled and will not be processed.
The processing of payments will be subject to the terms, conditions and privacy policies of the provider of Ticket purchasing in the Website and App, Token Transit Inc. and third party payment processor, collectively known as “Payment Processor”) in addition to these Terms. By agreeing to purchase a Ticket(s), you authorize City of Burlington, through the Payment Processor, to initiate a charge to your Payment Method for the total purchase price of the Ticket(s). If City of Burlington, through the Payment Processor, are unable to process payment from you, you agree to pay all amounts due on your Billing Account upon demand. The Payment Processor is responsible for settling Ticket payments to City of Burlington.
 
You may use Tickets and Program Passes you purchase in accordance with any Website and Applicable additional Ticket terms. Purchased passes and tickets are saved to your account electronically for later use as soon as your purchase is confirmed. To use your pass or ticket, a connection to the internet is required.
 
6.        Current Information Required
You must provide current, complete and accurate information for your billing account, including your payment method. You must promptly update all information to keep your billing account current, complete and accurate (such as a change in billing address, email address, debit or credit card number, or debit or credit card expiration date), and you must promptly notify us if your payment method is cancelled (e.g., for loss or theft) or if you become aware of a potential breach of security, such as the unauthorized disclosure or use of your user name or password. Changes to such information can be made in the Website and App. If you fail to provide any of the foregoing information, you agree that we may terminate your account. If we receive any updated information about your payment method from your bank or card issuer, you authorize us to update your billing account with such updated information and continuing charging the updated payment method, when you make a purchase through the Service.

 
7.        Live Vehicle Position
Live vehicle positioning provided by the Website and App is for basic location purposes only and is not intended to be relied upon in situations where precise location information is needed or where erroneous, inaccurate or incomplete location data is found as the vehicles displayed are updated every 6-10 seconds. City of Burlington does not guarantee the availability, accuracy, completeness, reliability, or timeliness of location data tracked or displayed by the Website and App.
 
8.        User Representations and Undertakings
There are certain conducts, which are strictly prohibited on and/or with respect to the Site and/or the Website and App. Your failure to comply with the provisions set forth below may result (at City of Burlington’s sole discretion) in the termination or suspension of your access to the Site and/or Website and App and may also expose you to civil and/or criminal liability.
 
You may not, whether by yourself or anyone on your behalf: (i) copy, modify, adapt, translate, reverse engineer, decompile, or disassemble the Service (or any part thereof); (ii) use the Service and/or in connection with any spam, unsolicited mail, harassment, wire fraud or similar conduct; (iii) interfere with or violate any other User or other third party’s right to privacy or other rights including intellectual property rights, or harvest or collect personally identifiable information about any Users of the Service without their express consent, including using any robot, spider, site search or retrieval Website and Application, or other manual or automatic device or process to retrieve, index, or data-mine; (iv) defame, abuse, harass, stalk, threaten, or otherwise violate the legal rights of others; (v) transmit otherwise make available in connection with the Service any virus, worm, Trojan Horse, time bomb, web bug, spyware, or any other computer code, file, or program that may or is intended to damage or hijack the operation of any hardware, software, or telecommunications equipment, or any other actually or potentially harmful, disruptive, or invasive code or component; (vi) interfere with or disrupt the operation of the Service, or the servers or networks that host the Service, or disobey any requirements, procedures, policies, or regulations of such servers or networks; (vii) sell, license, or exploit for any commercial purposes any use of or access to the Service; (viii) frame or mirror any part of this Site without City of Burlington’s prior express written authorization; (viv) create a database by systematically downloading and storing all or any of the content from the Service; (x) impersonate any person or entity or provide false or misleading personal information; (xi) use the Service for any illegal, immoral or unauthorized purpose; (xii) use the Service for non-personal or commercial purposes without City of Burlington’s express prior written consent.
 
10.    User Generated Content
Certain features of the Service may permit Users to post and edit content, nickname, map data, transit related data, text, photos, report data gaps or errors and other types of works (collectively, “User Content”) and to publish User Content on the Service. Please ensure that when you use the Service, you respect the rights of others including any intellectual property, other proprietary rights and privacy rights of third parties who may have an interest or right in connection with the User Content you upload and/or provide to the City of Burlington Mobile Website and Application or the Service. City of Burlington will not bear any liability for any loss, damage, cost, or expense that you may suffer or incur as a result of or in connection with uploading any User Content. Some User Content may only be contributed by you if you have created a User Account.
You hereby further acknowledge and agree that the User Content is non- confidential. You understand and agree that you are solely responsible for your User Content and the consequences of posting or publishing such User Content, on the Service, in any way. You hereby warrant that your User Content is true, current, accurate and complete.
 
You represent and warrant that you are the rightful owner of the User Content you upload to the Service or that you have (and will continue to have) all the necessary licenses, rights, consents, and permissions from the rightful owners of such User Content and/or the subjects of such User Content (e.g. individuals Website and Appearing in any photos uploaded by the User, if such subjects’ consent is required under Website and Applicable laws) and that such User Content does not infringe any third party’s intellectual property rights or other rights, including without limitation, any privacy rights, publicity rights, copyrights, or any other intellectual property rights.
 
IT IS THE USER’S SOLE RESPONSIBILITY TO OBTAIN ANY AND ALL CONSENTS REQUIRED UNDER ANY WEBSITE AND APPLICABLE LAWS, REGARDING THE POSTING OF ANY PERSONAL INFORMATION OF OTHERS WHICH IS PART OF THE USER CONTENT, INCLUDING WITH RESPECT TO THE UPLOADING OF ANY PHOTOS AND TO ADHERE TO ANY WEBSITE AND APPLICABLE STATE AND FEDERAL LAWS REGARDING SUCH INFORMATION.
 
Without derogating from the above, you expressly agree that the User Content that you post or upload will not include (i) any spam, unsolicited promotions, advertising, contests or raffles; (ii) content which is unlawful, defamatory, libelous, harassing, offensive, indecent, pornographic, abusive, fraudulent, threatening or vulgar; (iii) content that unlawfully discriminates on the basis of race, origin, ethnicity, nationality, religion, gender, occupation, sexual orientation, illness, physical or mental disability, faith, political view or socio-economical class; (iv) content that encourages criminal behavior or conduct that would constitute a criminal offense under any law, or could give rise to civil liability or other lawsuit; or (v) content that might reasonably pose a risk to a person’s safety, security or health. The above examples of unlawful and prohibited User Content do not constitute an exhaustive list.
 
City of Burlington is under no obligation to edit or control User Content that you or other Users post or publish, and will not be in any way responsible or liable for User Content. Although City of Burlington has no obligation to screen, edit or monitor any of the User Content, City of Burlington explicitly reserves the right, at its sole discretion, to remove, edit, or block without giving any prior notice, any User Content available on the Service at any time and for any reason, and you are solely responsible for creating backup copies of and replacing any User Content you post on the Service at your sole expense.
 
If notified by a User or content owner that User Content allegedly does not conform to these Terms, we may investigate the allegation and determine in our sole discretion whether to remove the User Content, which we reserve the right to do at any time and without notice. For clarity, City of Burlington does not permit copyright-infringing activities on the Service.
 
When you upload, post, publish or make available any User Content on the Service, you grant to (i) City of Burlington an irrevocable, perpetual, non-exclusive, royalty-free, transferable, assignable, fully sub- licensable and worldwide license, to use, reproduce, distribute, transmit, create derivative works of, display, copy, make available to the public and perform that User Content, along with the User Contacts that you submit in connection with such User Content, in connection with the Service, whether through the Internet, mobile devices or otherwise, in any media formats and through any media channels known today and developed in the future; and (ii) each User of the Service has a non-exclusive and royalty-free license to access your User Content through the Service and to use such User Content for personal and non-commercial purposes. City of Burlington shall not bear any liability for any use by any third party of the User Content.
 
You acknowledge and understand that City of Burlington may, at its sole discretion, delete or remove any of your User Content made available on the Service. You are solely responsible for the storage of your User Content.
 
11.    Privacy and How Your Information Is Used
City of Burlington respects your privacy and is committed to protect the information you share with it. Our policy and practices and the type of information collected are described in this Agreement and in our Privacy Policy available on City of Burlington’s website. If you intend to connect to, access or use our Services you agree to the Privacy Policy.
 
What Information We Collect
City of Burlington collects personal information from you and from any devices (including mobile devices) you use when you install or have the Website and App installed (or pre-installed) on your device, or when you use or access our Services, register for an account with us, provide us with information such as your location, favorites and travel habits, information on a web form, run searches on our Services, update or add information to your account, or through correspondence you conduct with us.
For more details the specific information collected please see our Website and App Provider privacy policy.
 
Use of Your Information
City of Burlington may use information that we collect about you for the following purposes:

  • to provide you with and to operate the Services, including for aggregation, statistical and research purposes and to create and use aggregated anonymous data which is necessary to maintain, develop and improve City of Burlington’s services, including to determine navigation and routes, connect riders, and, at times, calculate costs of trips.
  • to determine and ascertain User Accounts, verify User identity and enable Users, if relevant, to transfer or receive payments, which may include calculation of the costs for such services.
  • to track your trips and aid you with navigation
  • to process your payment for various features, such as ticketing.
  • to personalize the Services and the content provided to you, to customize your user experience with the Services, to communicate with Users about their trips, including transport recommendations based on your preferences and to enable you to retrieve your information.
  • to develop, improve and customize the Services, the experience of other Users and the offerings available through the Services.
  • to be able to contact Users for the purpose of providing them with technical assistance and support, to handle requests and complaints, and to collect feedback in connection with our performance of the Services and in connection with public transportation needs.
  • to send you updates, notices, announcements, and additional information related to the Services, such as changes in public transportation services or closures.
  • to be able to reply to User online queries in connection with performance of the Services.
  • to customize and improve the Service’s accuracy and interface.
  • to comply with any governmental agencies’ legal requests or court orders, and/or with any Website and Applicable law, rule or regulation,  such as reporting an abusive user or fulfilling tax regulation obligations with regard to promotions and which require the use of User data.
  • to use the information to create statistical, aggregated or anonymous data which may be used at our discretion for any purpose.

 
Retention of Your Usage and Location Data
City of Burlington will retain your usage and location data only for as long as is necessary for the purposes as outlined in this policy. We will retain and use your usage data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with Website and Applicable laws), resolve disputes, and enforce our legal agreements and policies.
 
City of Burlington will also retain usage and location data for internal analysis purposes. Usage and location data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of the Service, or we are legally obligated to retain this data for longer time periods.
 
12.    Intellectual Property Rights
The Service, the User Content, the design, logos, graphics, icons, images, as well as the selection, assembly and arrangement thereof, App Provider’s proprietary software, algorithms and any and all intellectual property rights pertaining thereto, including, without limitation, inventions, patents and patent Website and Applications, trademarks, trade names, logos, copyrightable materials, graphics, text, images, designs (including the “look and feel” of the Service and any part thereof), specifications, methods, procedures, information, know-how, data, technical data, interactive features, source and object code, files, interface, GUI and trade secrets, whether or not registered and/or capable of being registered (collectively, “Intellectual Property”), are owned and/or licensed to City of Burlington, and are subject to copyright and other Website and Applicable intellectual property rights. You may not copy, distribute, display, execute publicly, make available to the public, emulate, reduce to human readable form, decompile, disassemble, adapt, sublicense, make any commercial use, sell, rent, lend, process, compile, reverse engineer, combine with other software, translate, modify or create derivative works of any material that is subject to City of Burlington’s proprietary rights, including City of Burlington’s Intellectual Property, either by yourself or by anyone on your behalf, in any way or by any means, unless expressly permitted in the Terms.
 
All logos and other proprietary identifiers used by City of Burlington in connection with the Service, (“City of Burlington Trademarks”) are all trademarks and/or trade names of City of Burlington, whether or not registered. All other trademarks, service marks, trade names and logos, which may Website and Appear on or with respect to the Service belong to their respective owners (“Third Party Marks”). No right, license, or interest to City of Burlington Trademarks and/or to the Third Party Marks is granted hereunder, and you agree that no such right, license, or interest shall be asserted by you with respect to City of Burlington Trademarks or the Third Party Marks and therefore you will avoid using any of those marks, unless expressly permitted herein.
 
You are hereby prohibited from removing or deleting any and all copyright notices, restrictions and signs indicating proprietary rights of City of Burlington and/or its licensors, including copyright mark [©] or trademark [® or ™] contained in or accompanying the Service, and you represent and warrant that you will abide by all Website and Applicable laws in this respect. You are further prohibited from using, diluting or staining any name, mark or logo that is identical, or confusingly similar to any of City of Burlington marks and logos, whether registered or not.
 
13.    Third Party Services
The Service may be linked to and/or through certain third party websites and other third party services (collectively, “Third Party Services”). Such Third Party Services are independent from the Service. You hereby acknowledge that City of Burlington has no control over such Third Party Services, and further acknowledge and agree that City of Burlington is not responsible for the availability of Third Party Services, and does not endorse nor is it responsible or liable for any goods, services, content, advertisements, products, or any materials available on and/or through such Third Party Services.
 
You further acknowledge and agree that City of Burlington shall not be responsible or liable, directly or indirectly, for any damage or loss whatsoever caused, or alleged to be caused, by or in connection with use of or reliance on any goods, services, content, products or other materials available on or through any Third Party Services. Most Third Party Services provide legal documents, including terms of use and privacy policy, governing the use of each such Third Party Services, their contents and services.
 
We encourage you to read these legal documents carefully before using any such Third Party Services.
 
14.    Third Party Components
The Service may use or include third party software, files and components that are subject to open source and third party license terms (“Third Party Components”). Your right to use such Third Party Components as part of, or in connection with, the Service is subject to any Website and Applicable acknowledgements and license terms accompanying such Third Party Components, contained therein or related thereto. If there is a conflict between the licensing terms of such Third Party Components and these Terms, the licensing terms of the Third Party Components shall prevail only in connection with the related Third Party Components. These Terms do not Website and Apply to any Third Party Components accompanying or contained in the Service and City of Burlington disclaims all liability related thereto. You acknowledge that City of Burlington is not the author, owner or licensor of any Third Party Components, and that City of Burlington makes no warranties or representations, express or implied, as to the quality, capabilities, operations, performance or suitability of Third Party Components. Under no circumstances shall the Service or any portion thereof (except for the Third Party Components contained therein) be deemed to be “open source” or “publicly available” software.
 
15.    Availability
The Service availability and functionality depends on various factors, such as communication networks software, hardware, and City of Burlington’s service providers and contractors. City of Burlington does not warrant or guarantee that the Service will operate and/or be available at all times without disruption or interruption, or that it will be immune from unauthorized access error-free.
 
16.    Changes to the Service
City of Burlington reserves the right to modify, correct, amend, enhance, improve, make any other changes to, or discontinue, temporarily or permanently the Service (or any part thereof, including but not limited to the Content) without notice, at any time and at its sole discretion. In addition, you hereby acknowledge that the Content provided under the Service may be changed, extended in terms of content and form or removed at any time without any notice to you. You agree that City of Burlington shall not be liable to you or to any third party for any modification, suspension, or discontinuance of our Service.
 
17.    Disclaimer and Warranties
User acknowledges by agreeing to the terms herein that City of Burlington provides no warranties as to the performance, correctness, functionality, or suitability of the service for any particular purpose. City of Burlington does not warrant or make any representations regarding the use, the inability to use or operate, or the results of the use of the content available on the service. the service (and any part thereof), including without limitation any content, data and information related thereto, are provided on an “as is” and “as available” basis, without any warranties of any kind, express or implied, including warranties of title or non- infringement or implied warranties of use, merchantability or fitness for a particular purpose or use.
 
City of Burlington disclaims and makes no representations or warranties as to the usability, accuracy, quality, availability, reliability, suitability, completeness, truthfulness, usefulness, or effectiveness of any content, data, results, or other information obtained or generated in connection with your or any user’s use of the service.
City of Burlington does not warrant that the operation of the service is or will be secure, accurate, complete, uninterrupted, without error, or free of viruses, worms, other harmful components, or other program limitations. City of Burlington may, at its sole discretion and without an obligation to do so, correct, modify, amend, enhance, improve and make any other changes to the service at any time, or discontinue displaying or providing any content or features without any notice to you.
You agree and acknowledge that the use of the service, including use of and/or reliance on any content available through the service, is entirely, or otherwise to the maximum extent permitted by Website and Applicable law, at your own risk.
 
18.    Limitation of Liability
In no event shall City of Burlington be liable for any damages whatsoever, including direct, indirect, special, incidental or consequential damages of any kind, resulting from or arising out of the service, use or inability to use the service, failure of the service to perform as represented or expected, loss of goodwill, data or profits, the performance or failure to perform under these terms, and any other act or omission or by any other cause whatsoever, including without limitation damages arising from the conduct of any users and/or third party services.
 
No action may be brought by you for any breach of these terms more than one (1) year after the accrual of such cause of action.
 
Such limitations, exclusions and disclaimers shall Website and Apply to all claims for damages, whether based in an action of contract, warranty, strict liability, negligence, tort, or otherwise. you hereby acknowledge and agree that these limitations of liability are agreed allocations of risk constituting in part the consideration for City of Burlington’s services to you, and such limitations will Website and Apply notwithstanding the failure of essential purpose of any limited remedy, and even if City of Burlington has been advised of the possibility of such liabilities and/or damages. the foregoing limitation of liability shall Website and Apply to the fullest extent permitted by law in the Website and Applicable jurisdiction and in no event shall City of Burlington’s cumulative liability to you exceed amounts paid to City of Burlington for use of the service. if you have not made any payments to City of Burlington for the use of the service, then City of Burlington shall not have any liability towards you.
 
19.    Indemnification
You agree to defend, indemnify and hold harmless City of Burlington from and against any and all claims, damages, obligations, losses, liabilities, costs, debts, fines, late fees, cancellation fees and expenses (including attorney’s fees) arising directly or indirectly from: (i) your use of the Service (or any part thereof); (ii) breach of any term of these Terms by you; (iii) any damage of any sort, whether direct, indirect, special or consequential, you may cause to any third party which relates to your use of (or inability to use) the Service; (iv) your violation of any third party intellectual property rights, privacy rights or other rights through your use of the Service or provision of information to the Service (including but not limited to obtaining consents from the requisite parties); and (v) your violation of any Website and Applicable law or regulation.
 
20.    Amendment of Terms
City of Burlington may change the Terms from time to time, at its sole discretion and without any notice, including the Privacy Policy at Link Transit’s website. Substantial changes of these Terms will be first notified on the Service regarding such changes to the email address that is registered under your Account. Such substantial changes will take effect seven (7) days after such notice was provided. Otherwise, all other changes to these Terms are effective as of twenty-one (21) days as of the date stated as “Last Updated”, and your continued use of the Service after the Last Updated date will constitute acceptance of, and agreement to be bound by, those changes. Please note that in the event that the Terms should be amended to comply with any legal requirements, such amendments may take effect immediately and without any prior notice, as may be required by law.
 
21.    Termination of Service
You may stop using the Service at any time. You may cancel your account anytime on the App you are using; please refer to our Privacy Policy to understand how we treat information you provide to us after you have stopped using our Services.
 
At any time, City of Burlington may block your access to our Service and/or temporarily or permanently limit, suspend or terminate your access to the Service, for any reason, at its sole discretion, in addition to any other remedies that may be available to City of Burlington under any Website and Applicable law. Such actions by City of Burlington may be taken if City of Burlington deems that you have breached any of these Terms in any manner.
 
Additionally, City of Burlington may at any time, at its sole discretion, cease the operation of our Service or any part thereof, temporarily, or permanently, without giving any prior notice. You agree and acknowledge that City of Burlington does not assume any responsibility with respect to, or in connection with the termination of our Service’s operation and loss of any data.
 
22.    Contact
If you have any questions (or comments) concerning the Terms or the Service, you are welcome to send us an email to the following address, and we will make an effort to reply within a reasonable timeframe to info@linktransit.org.
 
By contacting us, you represent that you are free to do so and that you will not knowingly provide City of Burlington with information that infringes upon third parties’ rights, including any intellectual property rights. You further acknowledge that notwithstanding anything herein to the contrary, any and all rights, including intellectual property rights in such information provided, shall belong exclusively to City of Burlington, and City of Burlington may use or refrain from using any such information at its sole discretion.